Nomad eSIM review (2026): prices, coverage and refunds

Nomad eSIM is a legitimate, well-reviewed eSIM seller: it is a business line of LotusFlare, a California telecom software company, has sold eSIMs since 2020, and scores 4.3 on Trustpilot from 48,541 reviews. Its strengths are 30-day plans at fair prices (for example 10GB for $10 in Thailand or $15.50 in Mexico) and hotspot support. Its weak points are "unlimited" plans with only 2GB a day at full speed, no refunds on any unlimited plan, and single-network coverage in some countries.

A note on names: this review is about Nomad eSIM (nomadesim.com, also getnomad.app). It is not NomadGB, the brand that publishes this page. We sell eSIMs too, so we compare our prices at the end and keep the rest of this review to facts from Nomad's own pages and public ratings.

How we reviewed: we read Nomad's plan prices on its own website for ten destinations on 13 November 2026, its refund policy (last updated 24 August 2026), its help center, and its Trustpilot page on the same day. We did not run speed tests.

Nomad prices in 10 destinations (November 2026)

All fixed plans below are valid 30 days.

Destination	5GB	10GB	20GB	Unlimited (2GB a day at full speed, then 1 Mbps)	Networks
Japan	$10.00	$16.00	$23.00	$25.00 / 7 days	KDDI au, SoftBank
Europe (regional)	$17.50	$23.00	$27.00	$19.00 / 5 days	varies by country
USA	$7.20	$10.40	$16.80	$19.00 / 7 days	AT&T, Verizon
Thailand	$8.00	$10.00	-	$15.00 / 7 days	True, AIS
Mexico	$11.00	$15.50	$27.50	$22.00 / 7 days	AT&T, Movistar
UK	$12.00	$17.50	$25.00	$25.00 / 7 days	Vodafone, 3, EE
Colombia	$15.00	$25.00	$39.00	not offered	Movistar
Brazil	$12.00	$19.00	$31.00	$17.00 / 5 days	TIM
Latin America (17 countries)	$29.00	$39.00	$65.00	not offered	varies by country
Global (123 countries)	$40.00	$62.00	$103.00	not offered	varies by country

Some prices were on sale when we checked: in the USA the 20GB plan showed $16.80 against a regular $38. The cheaper Europe plans cover 35 countries and leave out Turkey, Monaco and Serbia; a second set of Europe plans includes Turkey but leaves out Poland and Gibraltar. Check which one you are buying.

Plans and features

• Plan types: fixed data plans, mostly 30 days, plus "unlimited" day plans in many countries, regional plans (for example 17 countries in Latin America) and a global plan.
• Unlimited cap: 2GB a day at 4G or 5G speed, then 1 Mbps. Enough for maps and messaging after the cap, but not for video.
• Hotspot: supported, per Nomad's help center.
• Calls and texts: only on Thailand, UK and Maldives plans. Elsewhere it is data only, so you do not get a local number.
• App and support: you buy and top up in the Nomad app or on nomadesim.com. Support is by 24/7 live chat.
• Coverage: more than 200 destinations, per Nomad. In several countries Nomad uses a single network (Movistar in Colombia, TIM in Brazil), so you have no fallback where that network is weak.

Refund policy

From Nomad's own refund page, last updated 24 August 2026:

• Requests must be made within 30 days of purchase.
• If the eSIM was not installed or activated, the plan may be fully refundable.
• Activated plans count as used. A partial refund is possible only if usage is low and Nomad verifies a network or technical fault.
• Non-refundable: all Unlimited plans, UK Voice plans, the Thailand 10-day 50GB plan and the Europe Nomad Pass subscription.
• Plans bought with a discount code are non-refundable once installed or activated.
• If you remove a single-use eSIM from your phone before asking, Nomad cannot refund or replace it.
• Refunds go to your original payment method (2 to 5 business days) or as Nomad Points (instant).

Ratings and reviews

• Trustpilot: 4.3 out of 5 from 48,541 reviews on 13 November 2026, with 72% five-star and 8% one-star reviews. Nomad replies to 99% of negative reviews, usually within 24 hours.
• App stores: Nomad's help center reports 4.8 on the App Store and 4.7 on Google Play. We did not verify these separately.
• What reviewers like: quick setup, clear instructions, stable service in many countries, and prices well below roaming.
• What reviewers complain about: no connection in some countries or remote areas (Brazil and Angola are named), confusion when switching plans, and no SMS on a normal number.

Is Nomad legit?

Yes. Nomad is run by LotusFlare, Inc., with an address in Santa Clara, California, and has sold eSIMs since 2020. It publishes its prices, its refund terms and a company address, and it has tens of thousands of public reviews with a good average. "Legit" does not mean perfect: read the refund exclusions before buying an unlimited plan.

How Nomad compares with NomadGB

For 10GB valid 30 days, Nomad is cheaper than us in Mexico ($15.50 against our $18.49) and about the same for Europe ($23 against our $23.49). In other places our 30-day 10GB costs less: $7.49 in Japan (Nomad $16), $9.49 in the USA (Nomad $10.40), $7.49 in Thailand (Nomad $10), $6.49 in the UK (Nomad $17.50), $17.99 in Colombia (Nomad $25) and $15.49 in Brazil (Nomad $19). For a heavy month, Nomad's Brazil 50GB at $45 is cheaper than our $64.99. Our daily unlimited plans are capped too. See our Colombia eSIM or Brazil eSIM for examples.

Verdict

Nomad is a solid choice for trips of 2 to 4 weeks when you know roughly how much data you need: 30-day plans, fair prices, hotspot allowed and a clear 30-day refund window for plans you did not install. It is a weaker choice for heavy users, because its unlimited plans slow down after 2GB a day and can never be refunded. Before buying, check which network it uses in your country and, for Europe, which countries your plan covers.

Sources: Nomad Japan (13 Nov 2026), Nomad USA (13 Nov 2026), Nomad Europe (13 Nov 2026), Nomad Latin America (13 Nov 2026), Nomad refund policy (13 Nov 2026), Nomad: is Nomad legit (13 Nov 2026), Nomad on Trustpilot (13 Nov 2026). Other prices from Nomad's country pages. Prices checked 13 November 2026.